Privacy policy

Privacy Policy

Last updated: October 8th, 2025

Your privacy is important to us. This Privacy Policy explains how Socials With Michelle collects, uses, and protects your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to the terms outlined below.

1. Who We Are

Socials With Michelle provides social media management, content writing, and related marketing services.

Our website address is: www.socialswithmichelle.co.uk
You can contact us at: michellecllthomas@gmail.com

2. Information We Collect

We may collect the following information when you use our website, enquire about our services, or enter into a contract with us:

Your name, business name, and contact details (email address, phone number, etc.)
Billing and payment information (only for invoicing purposes)
Project-related information you provide to help us deliver our services
Technical information such as IP address, browser type, and website usage data collected via cookies or analytics tools

We only collect the information necessary to provide you with our services or improve your experience with us.

3. How We Use Your Information

We use your information to:

Communicate with you about services, projects, or enquiries
Deliver and manage contracted work
Send invoices and process payments
Improve our website and services
Comply with legal or regulatory obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Your information is stored securely and only accessible by authorised personnel.
We use appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure.

Data will be retained only for as long as necessary to fulfil contractual or legal obligations, or until you request its deletion.

5. Sharing Your Data

We may share limited information with trusted third parties who help us operate our business, such as:

Accounting or payment processing services
Web hosting or analytics providers

All third parties are required to handle your data in accordance with UK data protection laws and our own confidentiality standards.

6. Portfolio and Marketing Use

Socials With Michelle reserves the right to display non-confidential content created under contract (such as social media posts, graphics, or written copy) in our portfolio, website, or marketing materials.

This is solely to showcase our work and capabilities.
If you prefer not to have your work displayed, please let us know in writing before the project begins.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access a copy of the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal and contractual limits)
Object to processing or withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

For data access or deletion requests, please contact michellecllthomas@gmail.com

8. Cookies

Our website may use cookies to improve user experience and analyse traffic.
You can choose to accept or decline cookies through your browser settings. Declining cookies may limit certain website functionality.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “last updated” date.
Continued use of our website or services after changes are made constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
michellecllthomas@gmail.com